Contact Support
Contact Support
Need help with GF Utility? Our support team is here to assist you. Choose the option that best fits your needs.
Email Support
For technical issues, installation problems, or plugin functionality questions.
support@gravityextend.comResponse time: Usually within 24 hours
Pre-sales Questions
Questions about features, pricing, or compatibility before purchasing.
sales@gravityextend.comWe'll help you choose the right solution
Before Contacting Support
To help us assist you faster, please have this information ready:
- Your GF Utility license key (if applicable)
- WordPress version
- Gravity Forms version
- PHP version (found in WordPress Tools → Site Health)
- Description of the issue and steps to reproduce
- Any error messages or screenshots
Alternative Support Options
Support Hours
Our support team is available:
- Monday–Thursday: 9:00–17:00 CET
We strive to respond to all inquiries within 24 hours on business days.