FAQ & Troubleshooting

What utilities are included in GF Utility?

GF Utility includes a number of powerful tools for Gravity Forms:

• Create Page for Form: Add a form to a new draft page in one click, straight from the forms list
• Show Page on Form List: See which pages contain each form
• Toggle All Fields Required: Quickly make all fields required or optional
• Redact Sensitive Data: Keep sensitive information out of your entries
• Send Notification on Entry Update: Get notified when an entry is updated
• Manually Process Feeds: Trigger add-on feeds (Mailchimp, etc.) manually
• Hide Form from User Once Submitted: Prevent duplicate submissions by logged-in users. Display a placeholder
• Prevent Entry Creation: Don't keep entries in the database for selected forms
• Show Feeds Connected to a Form: See which add-ons are connected to each form in the forms list
• Process Feed When Entry Updated: Run add-on feeds again when an entry is updated
• Admin Bar "Edit Forms" Menu: Edit a form straight from the page it's on
• Record Sent Notifications: See in the entry notes which notifications were sent, and to whom

The User Guide explains each utility in detail.

How do I add a Gravity Form to a new page in one click?

Use Create Page for Form. Go to Forms → Forms, hover over the form and click Create Page. GF Utility creates a draft WordPress page titled after the form, with the Gravity Forms block and your form already on it, and opens it in the editor. Add any other content and publish it when you're ready. See Create Page for Form in the User Guide.

Can I switch off utilities I don't use?

Yes. Every utility is on by default. Go to Forms → Settings → GF Utility and switch off the ones you don't need. A utility that is switched off is removed from Gravity Forms, but its form, field, notification and feed settings are kept for when you switch it back on. See Switching Utilities On and Off.

Do I need a separate license for each site?

We offer three license tiers to match your needs:

• Single Site ($29/year) – 1 WordPress installation (your own site or a client project)
• Agency ($69/year) – 5 installations, perfect for small agencies with multiple clients
• Enterprise ($199/year) – 50 installations for large agencies & development teams

All licenses include 1 year of updates and support. You can upgrade your license at any time.

Is GF Utility compatible with my theme/other plugins?

GF Utility is designed to work with any WordPress theme and most plugins. It hooks into Gravity Forms standard functionality, so compatibility issues are rare. If you encounter conflicts, please report a bug.

How do updates work?

With an active license, you'll receive automatic update notifications in your WordPress dashboard. Simply update like any other plugin. Updates include new features, bug fixes, and security patches.

Can I get a refund if I'm not satisfied?

Yes, we offer a 30-day money-back guarantee. If GF Utility doesn't meet your needs, contact us within 30 days of purchase for a full refund. See our Refund Policy for details.

Which permissions do the utilities need?

Most utilities work for everyone who can use the related part of Gravity Forms. A few check a specific Gravity Forms permission:

• Manually Process Feeds: Edit Entries (like Resend Notifications)
• Process Feed When Entry Updated: Edit Forms, plus permission to manage that add-on's feeds, to change the toggle
• Admin Bar "Edit Forms" Menu: Edit Forms for Edit Form and Form Settings, View Entries for Form Entries
• Create Page for Form: Edit Forms, plus the WordPress permission to publish pages
• GF Utility settings page: Edit Settings